Previous incidents

April 2025
Apr 09, 2025
1 incident

[Intercom & WhatsApp] Partial service disruption

Resolved Apr 09 at 06:33am HDT

We are seeing a partial disruption in our Intercom WhatsApp integration; the AI agent might not respond to these messages.
March 2025
Mar 05, 2025
1 incident

The dashboard might not be available for some users.

Resolved Mar 05 at 08:45pm HST

Migration done successfully.
February 2025
Feb 16, 2025
1 incident

Zendesk Messages

Resolved Feb 16 at 08:30pm HST

We are investigating a case in which messages sent by the human agent from Zendesk might not appear for the end customer via chat widget and email.